Choosing the Right Solar Installer – More Frequently Asked Questions

Since choosing the right solar installer is probably the next most important decision to be made after deciding to invest in solar energy, you’ll need to do your homework and ask the right questions to get the answers you need to feel comfortable with this most important of decisions.

Here we’ll look at some more frequently asked questions and the answers to those questions that should help with your decision.

What should I look for in a good installer?

The first thing you should do is ask for the installer’s credentials. Since certification’s not required, the installer may not have anything concrete to show you. But, many serious installer’s these days often come from an electrical background, which means they usually are NABCEP (North American Board of Certified Energy Practitioners) certified at least, and may also be certified in solar energy.

Failing that, find out what kind of training they’ve had and also how much installation experience. If they’ve been working in the solar energy business for a number of years and have a record of successful installations, that may be worth more in the long run than any number of degrees or certificates.

How can I verify an installer’s background?

One of the most important parts in the process of choosing the right solar installer is conducting an in-person interview with each candidate. For this reason, it’s best to choose an installer that operates locally, so that they can come to your home and conduct an on-site analysis of your needs, at which time you can ask whatever questions you have about the installer’s experience, background, how they propose to handle your project, time estimate, the type of experience his employees have, etc. You need to feel comfortable with the installer in order to make a decision, so make sure you’re armed with every question you need answers to.

Always ask for and check references. If an installer is as good as they may claim to be, they’ll have nothing to hide and should be happy to provide you with several references you can check. But, don’t just get the references and assume the people are happy with the work done. Make sure to contact these previous customers to find out what their results and experience were with the installer. If possible, ask one or two if you can visit their home to see and chat about the work done.

What else should I look for?

Ask the installer what products he uses, and check with local solar companies or online to make sure these are quality products.

The installer should be able to offer a warranty for the work done, and enquire as to what type of service contracts they offer for post-installation maintenance work.

The installer must at least provide liability insurance to cover potential property damage, and they should, ideally, be bonded, although this may cost more as it’s not required.

They should advise you on energy-saving tips and techniques you can follow to ensure you get the most benefit from your new system.

If you’ve reviewed all the frequently asked questions we’ve provided and got the answers you need to these questions and are comfortable with the person interested in doing the installation, then you should be in a position to make a decision and to choose the right solar installer for your project.